How do I announce my return shipment?
You can request a return via the following form.
What is the deadline for returning an item?
As a customer you have a legal right to reject product(s) in certain circumstances: damage, uncomplete order, … if so, you shall notify Spirit Of Living within 7 days after reception of the goods and specify the intention and reason of this return. Once we have given you a return approval, you must return the item to us as soon as possible and within a maximum delay of 15 days.
Who pays for the return shipping costs?
Shipping costs for returned goods are the customer’s responsiblity and will be refunded in case of damaged, faulty or incorrect supplied goods.